After-sales service system is factory products sold in the installation, use, provided the measures and provisions spare parts, maintenance and other aspects of services provided to users, service and pre-service, is an important part of corporate sales operations. Service institutionalization is not only the needs of the enterprise to participate in market competition, but also the reasonable demands of consumers, improve service not only beneficial to the user to properly use the product, the product is supposed to play a performance, but also help enterprises to establish a good reputation, and enhance competitiveness.